Rural and Small Urban Transportation Strategies for SCSEP: Rider Guides
Author(s): Lucinda Shannon, Two Tech, Inc.
Having a comprehensive understanding of the transportation resources in your community can help your SCSEP participants get to and from job and training sites and help you expand to new job sites and partnerships.
There are a variety of approaches to supporting participants’ transportation needs in rural communities. A rider guide or inventory of transportation options is an effective approach. SCSEP Case Managers can help their participants overcome transportation barriers by finding or developing a list of all the transportation resources available and sharing it with participants.
Most social service agencies working with older adults face transportation challenges for their clients who do not drive, especially in rural areas. Having a comprehensive understanding of the transportation resources in your community can help your SCSEP participants get to and from job and training sites and help you expand to new job sites and partnerships.
Ask yourself, have you checked with all the faith based organizations, all the community based organizations, state & local governments, department on aging, and local transportation services? These organizations can be allies in your quest for transportation. Often they have similar challenges and will share their successful strategies. Through contacting service agencies in your area, you may find that a rider guide already exists, you may find a partner willing to assist with creating a rider guide, and/or you may find a new transportation resource for your participants.
Rider guides come in all different forms and formats. They include contact information to local transportation providers, trip costs, eligibility requirements, and service hours.
Examples of rider guides developed to serve rural areas are available in Related Content, located on the left side of this page.
- Door-Tran, Door County, WI
Transportation Resource Guide (paper brochure)
- Eastern Connecticut Transportation Consortium, Eastern CT
Getting On Board (paper booklet)
Travel Options and Services (online links by type of transportation service)
- Rappahannock-Rapidan Regional Commission, Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties, VA
Foothills Area Mobility Systems (FAMS) Transportation Resource Guide (paper booklet)
The FAMS Call Center also offers free information and referral for transportation to anyone in their service area, for any reason (540-829-5300).